Facilitator Training

Community Building
Project Overview
As the Lab hit scale with our plug + play modules becoming more accessible to more institutions, we needed a way to maintain consistency across assessors. We also heard from early adopters that it would be beneficial to learn how others were deploying the micro-credentials in their programs. In response, we designed a prototype for a 'Facilitator Badge' which followed the same framework as the 21st century skills micro-credentials.
My Contributions
I began by outlining the core 4 sub-competencies of anyone who facilitates the Lab's badges. Part of this is what the Lab wants them to be able to do, and partly what I learned from conversations with past facilitators. Then there were drafts of learning objectives and pulling content from our arsenal of facilitator guides. I pulled together a small group of early adopters who had facilitated the micro-creds before to go through a focus group version of the training and provide lots of feedback. In December 2019 we launched the first official cohort with 75 facilitators!
21st century skill badge facilitator
We set out to design this facilitator training for the main purpose of teaching others how to evaluate the assessment of 21st century skills at our standard.

However, the unexpected consequences have been much greater. By putting 75 learning professionals (faculty, instructional designers, career service reps, and deans just to name a few) in a community together we began to see all sorts of connections forming.

In addition to canvas we also leveraged a discussion platform called Pretzl and Slack to forge bonds. At the beginning of the cohort (which lasts one month) we assigned each participant to a group of 3 buddies. Our goal was to have them reach out to one another with questions instead of me.

Soon enough, people were not only asking their buddies for help in the training, but also collaborating on their micro-credential initiatives and sharing insights.

Our goal with this group is to create a community of Facilitators who can eventually run their own cohorts to take some of the work off the Lab, creating a dispersed evaluation community.
Education Design Lab
Learning Designer
Aug 207-Present